Customer & Market Research

We provide independent objective views for our clients by conducting a variety of customer and market research activity to help organisations gain better insights. This can be used to shape improvements to their customer engagement activity.

Customer Research


We enable organisations to gain new insights into their customers and their behaviours. This information is invaluable when developing customer and market strategy; and is essential in developing business models and customer engagement activity that meet customer needs.

Market Research


Kynsale are vendor independent and provide market research and evaluation services to a variety of clients. We work with technology organisations, specialist consulting firms, market analysts, independent research companies and end user clients to provide competitive insight, market trends and benchmarking.

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